Last updated: 14-Oct-2026

 

1. Introduction

I am committed to protecting your privacy and handling your personal information with care, respect and confidentiality.This Privacy Notice explains how I collect, use and protect personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. My website provides information about my psychotherapy practice. If you wish to contact me, please do so by email.

2. Who I am

Name:  Ja'far Railton

Professional registration: UK Council for Psychotherapy (UKCP)

Email: jrailton@pm.me

I am responsible for the personal information I collect and process in connection with my psychotherapy practice.

3. Information collected through email

If you contact me by email, I will receive your email address, any identifying information you include, and the contents of your message. I use this information to respond to your enquiry and, where appropriate, discuss the possibility of working together therapeutically. Please be aware that ordinary email may not be completely secure. I encourage you to avoid including sensitive personal or health information in an initial enquiry. If we begin working together, I may collect and maintain further personal information, including health information and clinical records, as necessary for the provision of psychotherapy.

4. How I use your information

I use personal information only where necessary for purposes connected with my practice, including:

- Responding to email enquiries.

- Arranging an initial conversation or psychotherapy appointments.

- Providing psychotherapy and maintaining appropriate clinical records, where applicable.

- Meeting relevant legal and professional obligations.

- Protecting the security and proper administration of my practice.

I process personal information on an appropriate lawful basis under the UK GDPR. Where I process health information or other special-category personal data, I also rely on an applicable condition under data-protection law.

5. Confidentiality

Confidentiality is central to my therapeutic work. I handle information shared with me in accordance with my professional obligations and applicable law. I do not routinely share your personal information with third parties. Information may be disclosed where you have given appropriate consent, where disclosure is legally required, or where there is a sufficiently serious concern about safety and disclosure is lawful and justified. I may discuss clinical work in professional supervision or consultation, taking appropriate steps to protect client confidentiality.

6. Storage and security

I take appropriate measures to protect personal information against unauthorised access, loss, misuse or disclosure. These measures include appropriate safeguards for email communications and the secure storage of clinical records.

7. How long I retain information

I retain personal information only for as long as necessary, taking account of the purpose for which it was collected and any applicable legal and professional requirements. Enquiry emails and clinical records may be subject to different retention periods. Information is securely deleted or destroyed when it is no longer required, subject to applicable obligations.

8. Your rights

Subject to applicable legal conditions and exemptions, you may have the right to request access to your personal information, ask for inaccurate information to be corrected, request erasure or restriction of processing, object to certain processing, or exercise other rights available under data-protection law. To make a request or ask a question about your personal information, please contact me at the email address above. You may also raise a concern with the Information Commissioner's Office (ICO), the UK's data-protection regulator: https://ico.org.uk/

9. Website cookies and third-party services

This website is intended to provide information about my practice and does not offer interactive booking or contact forms. The website may nevertheless use cookies or collect limited technical information through its hosting arrangements. Any non-essential cookies or similar technologies will be managed in accordance with applicable requirements.

10. Changes to this notice

I may update this Privacy Notice when necessary. The latest version will be published on this website.

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Contact

If you have any questions about this Privacy Notice or how I handle your personal information, please contact me by email: jrailton@pm.me